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Buchanan Road Surgery

Data Protection - What we do with your information

A guide for patients

 

What information do we hold about you?
We ask you for information about yourself so that we can give you appropriate care and treatment.

This information is kept together with details of the care you have received because it may be needed if we have to see you again.

What do we use it for?
Sometimes statistics are required by the Department of Health, this helps to measure NHS performance. (Procedures are followed to ensure you cannot be identified)

We may need to use some of the information for investigating complaints or legal claims.

Will my information be shared?
All NHS staff has a legal duty to keep your information confidential. If you are receiving care from other people, as well as the NHS, we may need to share relevant information to enable us all to work together for your benefit.

The law strictly controls the sharing of information. Unless there are exceptional circumstances such as when the safety of others is at risk, we will not disclose your information without your permission.

Information to relatives, friends and carers will not be given unless you consent.

Sometimes the law requires us to report information to appropriate authorities, e.g. for the protection of children or if we were to encounter an infectious disease.

Our aim is that any records we have about you are held securely and in strictest confidence.

Can I see my records?
The Data Protection Act 1998 gives you the right to see or have a copy of your personal information.

If you wish to see your records please send a letter of request to Michelle Richards Practice Manager.

 

Thank you

 

 

Contact Details

Buchanan Road Surgery
72 Buchanan Road
Sheffield
S5 8AL

Tel: 0114 245 4834

Repeat Prescriptions
0114 245 6599

If you need urgent medical attention between 6.00 pm and 6.30 pm Monday, Tuesday, Wednesday or Friday please ring 0114 2266589 to access our Out of Hours Service.

On Thursdays between 12.00 noon and 6,30 pm please ring 0114 2266589 to access our Out of Hours Service.

At all other times please ring 111

 

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The Practice Your Doctors Your Practice Team Clinics Appointments Home Visits When We Are Closed Telephone Triage Advice Other Important Information Repeat Prescriptions Data Protection Register With The Practice